Strategic Hospitality
TECHNOLOGY
OPERATIONS & GROWTH
Strategic Hospitality supplied hero image

Hospitality Technology & Operations

One Connected
Hospitality
Ecosystem.

From customer intent to operational delivery. We build the technology that connects hospitality businesses with their guests, simplifies operations and creates new commercial opportunities.

Table Diary✦ Guest Relations✦ Tickets Pro✦ Catering Diary✦ Gift Vouchers✦ Kitchen Audit✦
Table Diary✦ Guest Relations✦ Tickets Pro✦ Catering Diary✦ Gift Vouchers✦ Kitchen Audit✦
The Strategic Hospitality Approach

One Experience.
Connected Systems.

Customers see one simple experience. Behind it sits the technology hospitality operators need to manage relationships, coordinate services and create commercial opportunities.

01
Customer Experience

Connect the Guest.

Guest Relations digital hospitality experience

A branded digital experience connects guests with reservations, events, vouchers, services and information. From the first interaction through to the next reason to return.

Discovery. Engagement. Relationships.
02
Operational Control

Support the Operator.

Table Diary hospitality operations platform

Behind the customer experience sit the systems that manage bookings, customer records, workflows, service delivery and the practical demands of hospitality operations.

Management. Coordination. Control.
03
Commercial Performance

Grow the Business.

Gift Vouchers hospitality commerce platform

Reservations, ticketing, catering, vouchers and ongoing guest engagement create opportunities to generate revenue, understand activity and strengthen customer relationships.

Revenue. Insight. Retention.

Swipe to explore our approach →

Our Commercial Philosophy

Friction is the
Enemy of Revenue.

Strategic Hospitality / Our Work

Real Venues.
Real Solutions.

Different hospitality businesses. Different operational challenges. Explore how our technology supports guest engagement, venue operations and commercial opportunities.

La Cave à Vin
Reservations / Vouchers / Ticketing / Engagement

La Cave à Vin

Bringing reservations, gift vouchers, event ticketing and guest engagement together through four specialist hospitality platforms.

The Italian Corner
Reservations / Engagement / Vouchers / Kitchen Audit

The Italian Corner

Supporting restaurant reservations, guest relationships, gift vouchers and kitchen auditing through specialist hospitality technology.

Brothers Hospitality
Guest Relations / Multi-Business Digital Engagement

Brothers Hospitality

A connected Guest Relations experience spanning Brothers Restaurant, Crido's Restaurant and two Airbnb apartments.

Cardo
Guest Relations / Gift Vouchers / Multiple Brands

Cardo

Connecting Cardo Restaurant, Cardo Takeaway and Chardon Macarons through Guest Relations technology, alongside digital gift vouchers.

Bannatyne's Perth
Guest Relations / Local Venue Engagement

Bannatyne's Perth

Giving local management a dedicated digital engagement channel, with greater autonomy over venue-specific information and communication.

The Salutation Hotel
Guest Relations / Events / Ticketing

The Salutation Hotel

Supporting the hotel's guest experience and event activity through Guest Relations and Tickets Pro technology.

Swipe to explore our case studies →

STRATEGIC HOSPITALITY / CASE STUDY
Restaurant / Reservations / Events / Guest Engagement

La Cave à Vin

Four specialist hospitality platforms supporting different aspects of one venue, from restaurant reservations and gift vouchers to event ticketing and ongoing guest engagement.

La Cave à Vin hospitality technology showcase

The Client

La Cave à Vin is a hospitality venue in Perth, with restaurant, bar and event activity. Its digital requirements extend across different guest interactions and commercial services.

The Challenge

Reservations, events, gift vouchers and guest communication involve different activities, each requiring technology suited to its purpose.

The objective is to support these activities without treating every customer interaction as an isolated part of the business.

The Strategic Hospitality Solution

La Cave à Vin uses four platforms from the Strategic Hospitality portfolio, supporting the venue's reservations, voucher sales, ticketing and digital guest engagement.

Platforms in Use

  • Table Diary, restaurant reservations and table management.
  • Gift Vouchers, digital voucher sales and management.
  • Tickets Pro, event ticketing.
  • Guest Relations, branded guest engagement.

The Value

Specialist technology supporting four distinct areas of hospitality activity within one venue. Each platform addresses a practical operational or commercial requirement while contributing to the wider guest experience.

What This Demonstrates

How a hospitality business can use multiple specialist platforms to support different revenue opportunities, operational responsibilities and guest interactions.

Discuss a Similar Solution →
STRATEGIC HOSPITALITY / CASE STUDY
Restaurant / Reservations / Guest Engagement / Kitchen Audit

The Italian Corner

A restaurant using specialist hospitality technology across reservations, guest relationships, gift vouchers and kitchen auditing.

The Italian Corner hospitality technology showcase

The Client

The Italian Corner is a restaurant in Perth, serving customers through its dining operation and associated guest services.

The Challenge

Restaurant management extends beyond taking bookings. Guest relationships, voucher sales and kitchen procedures each create additional operational requirements.

These different responsibilities benefit from systems designed for the specific work involved.

The Strategic Hospitality Solution

Four specialist platforms supporting customer-facing activity and internal restaurant operations.

Table Diary supports reservations, Guest Relations provides a branded digital guest experience, Gift Vouchers supports voucher commerce and Kitchen Audit addresses kitchen auditing requirements.

Platforms in Use

  • Table Diary, reservations and table management.
  • Guest Relations, digital guest engagement.
  • Gift Vouchers, voucher sales and management.
  • Kitchen Audit, kitchen auditing and operational records.

The Value

A broader technology environment supporting both sides of the restaurant. Guest-facing services can be managed alongside internal kitchen auditing, giving the business tools for different aspects of its day-to-day operation.

What This Demonstrates

Strategic Hospitality's ability to support restaurant operations beyond reservations, including customer engagement, commercial services and kitchen administration.

Discuss a Similar Solution →
STRATEGIC HOSPITALITY / CASE STUDY
Multi-Business Hospitality / Guest Relations

Brothers Hospitality

A Guest Relations digital experience supporting two restaurants and two Airbnb apartments within the Brothers Hospitality portfolio.

Brothers Hospitality digital engagement showcase

The Client

Brothers Hospitality operates Brothers Restaurant, Crido's Restaurant and two Airbnb apartments.

These businesses involve different customer needs across dining and accommodation.

The Challenge

A hospitality portfolio with several customer-facing businesses needs a practical way to present information and support guest engagement across its different operations.

Restaurant customers and accommodation guests have different reasons for interacting with the business.

The Strategic Hospitality Solution

A Guest Relations Progressive Web App supporting the Brothers Hospitality businesses through a branded digital environment.

The solution accommodates the different information and engagement requirements associated with restaurant and accommodation services.

Businesses Covered

  • Brothers Restaurant.
  • Crido's Restaurant.
  • Two Airbnb apartments.
  • Guest-facing digital information and engagement.

The Value

One digital engagement approach supporting multiple hospitality businesses, while recognising the different information requirements of restaurant customers and accommodation guests.

What This Demonstrates

Guest Relations can support more than a single venue, providing a branded digital experience across a wider hospitality portfolio.

Discuss a Similar Solution →
STRATEGIC HOSPITALITY / CASE STUDY
Multi-Brand Hospitality / Guest Relations / Gift Vouchers

Cardo

Supporting three distinct hospitality brands through Guest Relations, alongside digital gift voucher technology.

Cardo hospitality technology showcase

The Client

Cardo's hospitality activity includes Cardo Restaurant, Cardo Takeaway and Chardon Macarons.

Each business has its own customer interactions and commercial offering.

The Challenge

Multiple hospitality brands create different customer journeys. Restaurant dining, takeaway orders and specialist food retail each require appropriate digital presentation and engagement.

The Strategic Hospitality Solution

Guest Relations technology supporting the three Cardo businesses, complemented by Gift Vouchers for digital voucher sales and management.

Businesses and Platforms

  • Cardo Restaurant, Guest Relations.
  • Cardo Takeaway, Guest Relations.
  • Chardon Macarons, Guest Relations.
  • Gift Vouchers, digital voucher commerce.

The Value

Digital engagement supporting three different hospitality offerings, alongside a specialist platform for gift voucher commerce. The technology can reflect the individual needs of each brand.

What This Demonstrates

How Strategic Hospitality platforms can be applied across different businesses within one hospitality group, rather than relying on a single generic customer experience.

Discuss a Similar Solution →
STRATEGIC HOSPITALITY / CASE STUDY
Leisure / Local Venue Engagement / Guest Relations

Bannatyne's Perth

Giving local venue management a dedicated digital engagement channel alongside the wider corporate digital environment.

Bannatyne's Perth Guest Relations showcase

The Client

Bannatyne's Perth is part of a national health club and leisure business.

The local venue operates within a wider corporate digital structure.

The Challenge

A national website and app serve the wider business, but local management also needs to communicate information relevant to its own venue and customers.

Local digital engagement should not depend entirely on changes to national digital channels.

The Strategic Hospitality Solution

A dedicated Guest Relations Progressive Web App for Bannatyne's Perth, providing a locally managed digital experience.

This complements the corporate website and app rather than replacing them.

Core Purpose

  • Dedicated local digital presence.
  • Venue-specific customer information.
  • Greater local management autonomy.
  • Direct digital engagement opportunities.
  • Complementing established corporate channels.

The Value

A digital channel that gives local management greater control over venue-specific communication, without requiring changes to the national website or app.

What This Demonstrates

Guest Relations can provide local autonomy within a larger organisation, complementing existing corporate systems rather than competing with them.

Discuss a Similar Solution →
STRATEGIC HOSPITALITY / CASE STUDY
Hotel / Digital Concierge / Events / Ticketing

The Salutation Hotel

Combining a branded hotel digital guest experience with specialist event ticketing technology.

The Salutation Hotel hospitality technology showcase

The Client

The Salutation Hotel is a historic hotel in central Perth, offering accommodation, dining, weddings, meetings and events.

The Challenge

Hotel guests need convenient access to information about the property, its facilities and services.

At the same time, the hotel's event activity requires appropriate digital ticketing capability.

The Strategic Hospitality Solution

Guest Relations provides a branded Progressive Web App supporting the hotel's digital concierge and guest information.

Tickets Pro supports event ticketing activity.

Platforms in Use

  • Guest Relations, branded hotel digital concierge.
  • Digital guest information and hotel services.
  • Tickets Pro, event ticketing.
  • Customer-facing digital access across mobile devices.

The Value

Specialist technology supporting two important aspects of the hotel's business: guest information and event ticketing. Each provides a digital experience suited to its particular purpose.

What This Demonstrates

How Strategic Hospitality can support a hotel beyond room reservations, extending into digital concierge services and event-related commerce.

Discuss a Similar Solution →
Strategic Hospitality / Our Technology

Six Platforms.
One Ecosystem.

Purpose-built hospitality technology supporting the complete customer journey, from reservations and engagement to operational management, events and revenue opportunities.

Table Diary logo
Table Diary reservations platform
Reservations / Table Management

Table Diary

A restaurant reservation and table management platform designed to help hospitality operators manage bookings, availability and the dining experience.

Restaurant Reservations
Table Management
Booking Operations
Explore Table Diary →
Guest Relations logo
Guest Relations digital engagement platform
Digital Engagement / Progressive Web Apps

Guest Relations

Branded mobile-first digital experiences connecting hospitality businesses directly with their guests, providing convenient access to information, services and communication.

Branded Guest PWAs
Digital Information & Services
Direct Guest Engagement
Explore Guest Relations →
Gift Vouchers logo
Gift Vouchers platform
Digital Vouchers / Hospitality Commerce

Gift Vouchers

A dedicated digital gift voucher platform enabling hospitality businesses to offer vouchers as an additional commercial opportunity.

Digital Gift Vouchers
Voucher Sales
Voucher Management
Explore Gift Vouchers →
Tickets Pro logo
Tickets Pro event ticketing platform
Events / Ticketing / Commerce

Tickets Pro

Event ticketing technology supporting hospitality venues, entertainment programmes and event organisers with digital ticket sales and management.

Event Ticketing
Online Ticket Sales
Event Management
Explore Tickets Pro →
Catering Diary logo
Catering Diary catering operations platform
Catering / Operations / Management

Catering Diary

Specialist technology designed to support catering businesses with the organisation and management of catering activity and operational requirements.

Catering Administration
Operational Organisation
Catering Management
Explore Catering Diary →
Kitchen Audit logo
Kitchen Audit operational platform
Kitchen Operations / Auditing

Kitchen Audit

A dedicated kitchen auditing platform supporting hospitality operators with the organisation and recording of kitchen operational checks.

Kitchen Auditing
Operational Records
Kitchen Management Support
Enquire About Kitchen Audit →
Swipe to explore all six platforms

Different Needs.
Connected Thinking.

Every hospitality business operates differently. Our platforms can be deployed individually or alongside one another to support the specific needs of your operation.

Strategic Hospitality / The Challenge

Hospitality Is Complex.
Technology Shouldn't Be.

Hospitality businesses manage dozens of moving parts every day. When systems, teams and customer experiences operate independently, unnecessary friction follows.

CHALLENGE 01

Disconnected
Customer Journeys

The Problem

Guests move between websites, booking systems, voucher platforms and event pages. Every unnecessary step creates another opportunity for the customer to disengage.

Our Approach

Create clear, mobile-first digital experiences that guide guests towards the services and actions relevant to them.

Make it easier for guests to discover, engage and take action.
CHALLENGE 02

Operational
Complexity

The Problem

Reservations, catering activity, kitchen checks and customer communications all place demands on staff time and operational resources.

Our Approach

Provide specialist tools for individual operational requirements, designed around how hospitality teams actually work.

Support the operator, not just the customer.
CHALLENGE 03

Missed Commercial
Opportunities

The Problem

A customer may visit a venue for one reason without discovering its events, gift vouchers, additional services or other reasons to return.

Our Approach

Make relevant opportunities easier to discover through well-structured digital touchpoints and guest engagement.

Turn more customer interactions into opportunities for revenue.
Swipe to explore the challenges
What We Set Out to Achieve

Less Complexity.
More Opportunity.

Technology should earn its place in a hospitality business by making something easier, clearer or more commercially effective.

That is the standard we work towards, whether supporting one operational requirement or several connected parts of a business.

The right solution starts with understanding how your hospitality business actually operates.

Let's Discuss Your Business →
Let's Connect

Let's Make Hospitality
Work Better.

Whether you're looking to simplify operations, improve the guest experience or unlock new commercial opportunities, let's explore how the right technology can help.

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StrategicHospitality.

Connected technology for hospitality businesses. We provide specialist software designed to help operators simplify processes, engage guests and develop new commercial opportunities.

© 2026 Strategic Hospitality.
Friction is the Enemy of Revenue.

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