One Connected Hospitality Ecosystem Technology built for the business of hospitality.

Strategic Hospitality

Better hospitality needs better infrastructure.

We develop focused technology around the guest journey, operator workflow and the commercial opportunities that exist between them.

Our Focus Technology that earns its place in the hospitality business.

Reservations• Ticketing• Catering• Gift Vouchers• Guest Experience• Venue Operations•

What We Build Around

Three sides of the same hospitality business.

Every system has to work for the person using it, the team delivering the experience and the business behind both.

The Guest Make the next action obvious.

Remove unnecessary steps between the customer and what they want to discover, book, buy or request.

The Operator Make the work easier.

Give hospitality teams clearer information, better workflows and less repetitive administration.

The Business Make the opportunity visible.

Create clearer routes to conversion, secondary revenue and continued customer engagement.

The Test Does it improve the experience, the operation or the commercial outcome?

The Ecosystem

Five live platforms.
One hospitality focus.

Focused technology for different parts of the hospitality journey. Swipe through the portfolio.

Reservations TableDiary.app

Visit Platform ↗

Gift Vouchers GiftVouchers.app

Visit Platform ↗

Catering Operations CateringDiary.app

Visit Platform ↗

Live Event Ticketing TicketsPro.app

Visit Platform ↗

Digital Concierge GuestRelations.app

Visit Platform ↗

Swipe to explore

Each platform has a specific role. The Technology section explores the capability behind the portfolio in more detail.

Why Strategic Hospitality Great hospitality should not be held back by poor systems.

The Problem We See

Hospitality has enough complexity already.

Technology should remove barriers between the guest, the team and the commercial opportunity, not create more of them.

Disconnected customer journeys.

Too many steps between customer intent and the action they want to take.

Fragmented operational processes.

Teams forced to bridge gaps manually between information, systems and workflows.

Commercial opportunity left behind.

Revenue is lost when the route from interest to action becomes unnecessarily difficult.

Our Operating Principle Friction is the Enemy of Revenue.

Connected Businesses / Software Engineering

Startup Agency. Beyond the Platform.

Strategic Hospitality provides specialist software for the hospitality industry. But what happens when a business needs something more specific? That's where Startup Agency comes in, a separate but connected business specialising in strategy, bespoke software engineering and digital infrastructure.

Strategy & Full Stack Software Engineering

Your Business.
Your Software.

Not every operational challenge can be solved by an existing software package. Startup Agency designs and engineers complete business systems around the processes, people and commercial requirements of each organisation. From internal management platforms to customer-facing digital technology, the solution is built around the business, not the other way around.

Bespoke systems. Connected technology. Commercially focused engineering.

What Startup Agency Builds.

Swipe ↔

01 / 04

Bespoke CRM & Business Systems.

Customer relationship management, sales pipelines, operational workflows and administration, engineered around how an individual business actually works.

Customer & Business Management

02 / 04

Operational & Transactional Platforms.

Custom platforms connecting teams, bookings, payments, orders, suppliers and business processes within one integrated environment.

Commercial Software Engineering

03 / 04

Digital Engagement & PWAs.

Mobile-first digital experiences connecting customers to services, information, transactions and ongoing communications without requiring a traditional app download.

Progressive Web Applications

04 / 04

Connected Technology & Infrastructure.

Hardware-to-software connections, databases, integrations and role-based portals designed to bring different business activities together.

Infrastructure & Integration

Explore Startup Agency ↗

Separate businesses. Connected expertise. Strategic Hospitality focuses on specialist hospitality software. Startup Agency provides the strategy and engineering capability to develop bespoke technology for businesses with requirements beyond established platforms.

Let's Connect

Let's Make Hospitality
Work Better.

Whether you're looking to simplify operations, improve the guest experience or unlock new commercial opportunities, let's explore how the right technology can help.

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Better hospitality needs better infrastructure.

Three sides of the same hospitality business.

Five live platforms. One hospitality focus.

Hospitality has enough complexity already.

Startup Agency. Beyond the Platform.

Your Business. Your Software.

What Startup Agency Builds.

Bespoke CRM & Business Systems.

Operational & Transactional Platforms.

Digital Engagement & PWAs.

Connected Technology & Infrastructure.

Let's Make Hospitality Work Better.

Five live platforms.
One hospitality focus.

Your Business.
Your Software.

Let's Make Hospitality
Work Better.